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Payment FAQ

Overseas Payment
Payment
Refund
Settlement
Reconciliation
Signature
Certificate
Key
Onboarding Sub-merchant
Risk Control
Others
Multi-Wallet ( For HK)
Customs Declaration
Customs Declaration
Official Accounts Platform
Official Accounts Platform

Others FAQ

Why is an authentication error displayed during overseas payment?

Currently, overseas payment is only applicable to Mainland Chinese users with real-name authentication. Conduct real-name authentication first if this operation is not performed.

Does overseas WeChat Pay have a test environment?

Currently, overseas WeChat Pay has no test environment. Payment tests can be performed on the production environment.

Does overseas WeChat Pay have a test account?

To obtain test WeChat IDs or merchant IDs, contact the BD personnel.

What is the frequency for updating the exchange rate of overseas WeChat Pay??

The exchange rate is updated on 10:00 every morning, which is for reference only. The exchange rate in actual transactions prevails.


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