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Payment FAQ

Overseas Payment
Payment
Refund
Settlement
Reconciliation
Signature
Certificate
Key
Onboarding Sub-merchant
Risk Control
Others
Multi-Wallet ( For HK)
Customs Declaration
Customs Declaration
Official Accounts Platform
Official Accounts Platform

Risk Control FAQ

Why do users fail to pay to a merchant when the payment exceeds a certain amount?

The merchant may trigger risk control and is limited in the payment amount. Check whether the merchant does not reply to any order retrieval due to irregularities.


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